Sunday, January 18, 2015

Unlimited vs Credit Accounts

Remember that there are three types of accounts:

1. Source Account - this is the main Partner Account.

2. Partner-Managed Account - These are accounts used by your customers that the Partner administers the account and adds all credits into the account. The customer can still log on and administer tests or review results. However, this is controlled by the partner. We anticipate that most accounts will be partner-managed.

3. Customer-Managed Accounts - These are accounts where your customer administers the account and add credits by themselves. HR Avatar reimburses the partner for purchases made by each customer.

A Partner-Managed account or Source account can be designated either as Unlimited or as a Credit-based.

Unlimited Accounts - are just that - unlimited. There are no credits used for an unlimited account. When you designate an account as unlimited, you must also indicate an expiration date. When the date is reached, the account is treated by the testing system as a credit-based account. Partners can log on to extend the expiration date if needed.

Remember that in most cases, your agreement requires HR Avatar permission before designating an account as unlimited. 

You can also set a max number of test events for an unlimited account. If you set the Max Test Events value to 0, the account will not have any limit. 

Credit-Based Accounts - use credits. Partner-Managed accounts require that the partner log on and add credits to an account. When all credits are used up the testing system will not allow any further testing until new credits are added.

A credit-based account can be designated as Paid or Demo. Credits added to 'demo' partner-managed accounts are not charged to the partner, since they are assumed to be for demonstration purposes only.

All customer-managed accounts are credit-based.









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