Monday, January 19, 2015

Testing Science Resources

We will use this page to hold science and psychometrics resources.

Short Version:  HR Avatar Test Development Summary

Testing Science Page on HR Avatar Website

Technical Manual

Test User Manual


Partner Resources & Link Reference


News
https://www.hravatar.com/news

Blog
https://www.hravatar.com/blog

Social Links

Twitter:
   @hravatarmike
  @HR_Avatar

LinkedIn:
https://www.linkedin.com/company/hr-avatar?trk=company_logo

Facebook
https://www.facebook.com/HRAvatar


CD-ROM Demos

Cognitive Face-To-Face Demo
Download this and unzip to a CD ROM or Memory stick for a demo. Load and click on player.exe  Works on PCs only.

Print Logos




300 DPI Logo Source File


Web Logos








White Papers

The Fastest Way to Improve Hiring

US Merit Systems Protection Board White Paper on Simulations for Hiring Selection

Mike Russiello's Book, Better hires, Fewer Fires On Amazon

Software Integration Documents

HR Avatar Technology Platform

HR Avatar Web Services Integration Guide

ClicFlic IMO API 




Partner Administration Basics

Our intent is for partners to be able to manage all aspects of their distribution partnership with HR Avatar from the Partner Administration Menu.

Always Feel Free to Contact Us

Shoa Appelman:  (o) (703) 938-1615  (m) 703-966-2080, shoa@hravatar.com
Mike Russiello:  (o) (703) 938-1615  (m)571-213-5677, mike@hravatar.com

 Or use our online form:
https://www.hravatar.com/contact

Accessing the Partner Administration Menu

HR Avatar staff will create the Source Account for each partner. The Partner then can log onto the Source Account. All users designated as Account Administrators" in the Source Account will have an option in their pull-down menu entitled "Partner Admin." Clicking on this option will bring up the Partner Administration Menu.

The Menu provides access to all of the functions below:

Creating New Accounts

From the menu, click on "Create New Account."  This will bring up a form for all necessary information needed to create the account. Note that the Administrative User should be a member of the Partner Organization.

Accounts created using this form do not require activation in the way accounts that created off the HR Avatar website directly do.

The Account Administrative User

When you create a new account, you must specify an administrative user for this account.
The Administrative User should be a member of the Partner Organization. Once this user is created, you can log in as this user and create additional users within the newly-created account, such as for your customers to log on and view results. All users you create will have the same rights as normal users (you can choose their rights when you create them), except they cannot purchase credits for their account for Partner-Managed accounts. Instead, they must contact you, the partner, to obtain credits in their account.

Logging Onto A Partner-Managed or Customer-Managed Account

Once you've created an account, you can log onto that account from the Partner Administration Menu by selecting Partner-Managed Accounts or Customer-Managed Accounts, then clicking the login link for the relevant account.This will log you out of the source account and log you into the specific partner-managed or customer-managed account. From here you can perform all functions that any account administrator can perform - such as adding new users, creating sub-organizations, or setting defaults for test result distribution.

Additional Account Users

Once you've created an account, log onto that account from the Partner Administration Menu using the instructions above. Then go to Account-Settings -> Users in the pull-down menu. From here you can create user logins for your customers (if you want them to have logins). Note that you can define the rights of any user as a Read Only (can view test results only), Basic User (can authorize test events and review results), or Account Administrator (can perform all functions except purchase credits).

Opening the Account Info Page

For the Source Account click on View Source Account from the Partner Administration Menu.

For Partner-Managed or Customer-Managed accounts, you can select the appropriate "View Accounts" link from the Partner Administration Menu and click on the name of the account you want to view. When the Account Info Page opens, all relevant information for that account should be presented.

For all account types, you can make various configuration changes from this screen. 

For partner-managed accounts, you can also designate or undesignate accounts as "Demo" accounts. You can also add credits to the account from this screen for source and partner-managed accounts.

Adding Credits to an Account

For either the source account or any partner-managed account, you can add credits as follows:

Step 1: Open the account info page for the account you want to add credits to.

Step 2: Using the form at the bottom of the page, enter the number of credits and the credit expiration date.  Note that this date cannot be longer than one year in the future. 

Designating an Account as a Demo Account

Partner-managed and source accounts can be designated as demo accounts. This means that all credits added to the account are denoted as demo credits and are not charged to the partner. This should only be used for demonstration tests that in which the customer is not asked to pay for the tests.

To designate an account as a demo account, click the checkbox entitled: Demo Account. From that point until the box is unchecked, credits placed in this account will be demo credits.

Converting an account from Demo to Paid

When the account is ready to leave demo status, you can uncheck the Demo Account checkbox and save. This will cause the system to make all demo credits expire within 24 hours.

Note that once an account has been in and out of demo status once, it cannot be redesignated as a demo account without contacting HR Avatar.

Reporting Test Activity for Each Account

The account info page has data regarding the activity level of each account. However, for aggregate information across all your accounts, you can use the Affiliate Activity Report from the Partner Administration Menu. Simply enter the date range and create the report.  Unless there are special circumstances, this is the same report that will be used to calculate the invoice (or check) that is sent you at the end of each accounting period.

Sunday, January 18, 2015

Unlimited vs Credit Accounts

Remember that there are three types of accounts:

1. Source Account - this is the main Partner Account.

2. Partner-Managed Account - These are accounts used by your customers that the Partner administers the account and adds all credits into the account. The customer can still log on and administer tests or review results. However, this is controlled by the partner. We anticipate that most accounts will be partner-managed.

3. Customer-Managed Accounts - These are accounts where your customer administers the account and add credits by themselves. HR Avatar reimburses the partner for purchases made by each customer.

A Partner-Managed account or Source account can be designated either as Unlimited or as a Credit-based.

Unlimited Accounts - are just that - unlimited. There are no credits used for an unlimited account. When you designate an account as unlimited, you must also indicate an expiration date. When the date is reached, the account is treated by the testing system as a credit-based account. Partners can log on to extend the expiration date if needed.

Remember that in most cases, your agreement requires HR Avatar permission before designating an account as unlimited. 

You can also set a max number of test events for an unlimited account. If you set the Max Test Events value to 0, the account will not have any limit. 

Credit-Based Accounts - use credits. Partner-Managed accounts require that the partner log on and add credits to an account. When all credits are used up the testing system will not allow any further testing until new credits are added.

A credit-based account can be designated as Paid or Demo. Credits added to 'demo' partner-managed accounts are not charged to the partner, since they are assumed to be for demonstration purposes only.

All customer-managed accounts are credit-based.









Friday, January 16, 2015

Types of Accounts

There are three types of accounts used by partners:

1. Source Account - this is the main account for the partner. All partner accounts can be managed by logging onto the source account with an account administrator logon. Source accounts can be designated as demo accounts and used only for delivering tests for demonstration purposes.

2. Partner-Managed Account - This is a customer account that is created and managed by the partner. Only the partner can add credits or change the demo status of a partner-managed account. The partner "sells" credits to the customer and HR Avatar bills the partner for its share of the revenue on a periodic basis.

Partner managed accounts can be designated as demo accounts and used only for delivering tests for demonstration purposes. Credits must still be added to demo accounts, but the credits are not 'charged' to the partner.  At some point in time the account can be designated as a non-demo account when the customer begins to pay for credits. A partner can designate an account as a demo account only once, for any duration. When it is converted back to a non-demo account, it cannot be re-converted to a demo account without help from the HR Avatar staff.

Note also that partner-managed accounts can also be designated as 'unlimited' accounts. These types of accounts ignore credits altogether. However, you cannot designate an account as both 'Demo' and Unlimited.  The difference is that 'Demo' accounts must still add credits, even though the partner is not charged for credits. Unlimited accounts are totally unlimited and do not require credits.

For accounting purposes, you should use demo accounts when giving out free tests to prospective customers. Unlimited accounts are monitored very closely and should not be used for demo purposes.

3. Customer-Managed Account - This is an account created by a customer within the designated region of the partner in which all accounts are automatically associated with the partner. The Customer purchases credits directly via the website and HR Avatar reimburses the partner for the partner's share of the revenue from each purchase.

How Accounts Are Created:

HR Avatar staff will create the Source Account for a partner. The Partner then can log onto the Source Account. All account administrators in the Source Account will have an option in their pull-down menu entitled "Partner Admin." Clicking on this option will bring up the Partner Administration Menu. From this menu, you can create additional Partner-Managed accounts by clicking on "Create an New Account."

Customer-Managed Accounts are usually created by the customer themselves, simply by registering on www.hravatar.com for their own account. Typically, the system recognizes their country by IP address and makes them  customer-managed account automatically. However, if you would like to create a new customer-managed account, you can do this by clicking on "Create an New Account" from the Partner Administration menu and selecting Customer-Managed from the Account Type entry.



Most accounts will be Partner-Managed.