These public domains are needed in order to fully access HR Avatar services:
All Functions
https://vi.hravatar.com
https://cdn.hravatar.com
http://www.hravatar.com
https://www.hravatar.com
https://test.hravatar.com
http://test.hravatar.com
https://s3.amazonaws.com
http://cfmedia.clicflic.com
Testing Only:
https://cdn.hravatar.com
https://test.hravatar.com
http://test.hravatar.com
https://s3.amazonaws.com
Video Interviewing Only:
https://www.hravatar.com
https://cdn.hravatar.com
https://s3.amazonaws.com
Admin Website Only:
http://www.hravatar.com
https://www.hravatar.com
https://s3.amazonaws.com
http://cfmedia.clicflic.com
Custom Test Authoring:
https://sim.hravatar.com
https://imo.hravatar.com
https://s3.amazonaws.com
http://cfmedia.clicflic.com
Certain customers may need to open these domains on their firewall in order to permit access.
Thursday, June 18, 2015
Monday, June 1, 2015
Expired Test Keys and Credits
Credits
Credits are charged to a test taker when they START a test. This means they did something to start the test - typically clicking on a test key link provided by a company and they advance through the name/email or demographic screens to start the test.
Test Key Expiration Dates
All test keys have expiration dates. This is to keep the database clean and avoid having too many test keys that are in limbo, which could degrade the testing experience for legitimate test takers.
Whenever you create a test key - you assign an expiration date. By default this is 3 months after the test key is created. For single-use test keys, it can be changed in the advanced settings when creating the test key or when reviewing the detail for incomplete test keys. For multi-use test keys, the expiration is always 3 months after the test taker starts the test.
When do Test Keys Expire
1. If they have not started the test before the expiration date, the test key will expire on the expiration date and they will not be able to restart the test.
2. If they have started the test before the expiration date, the test key will expire 7 days after the expiration date.
Credits and Expiration
If a test key is expired before it is started by the candidate (expire date), no credits are charged.
If a test key is expired after it was started by a candidate (expire date + 60 days), credits are charged and are not recoverable.
Credits are charged to a test taker when they START a test. This means they did something to start the test - typically clicking on a test key link provided by a company and they advance through the name/email or demographic screens to start the test.
Test Key Expiration Dates
All test keys have expiration dates. This is to keep the database clean and avoid having too many test keys that are in limbo, which could degrade the testing experience for legitimate test takers.
Whenever you create a test key - you assign an expiration date. By default this is 3 months after the test key is created. For single-use test keys, it can be changed in the advanced settings when creating the test key or when reviewing the detail for incomplete test keys. For multi-use test keys, the expiration is always 3 months after the test taker starts the test.
When do Test Keys Expire
1. If they have not started the test before the expiration date, the test key will expire on the expiration date and they will not be able to restart the test.
2. If they have started the test before the expiration date, the test key will expire 7 days after the expiration date.
Credits and Expiration
If a test key is expired before it is started by the candidate (expire date), no credits are charged.
If a test key is expired after it was started by a candidate (expire date + 60 days), credits are charged and are not recoverable.
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